Network Switching and Transport
Frame Relay/ATM Support Operations with Lucent NavisCore NMS and Core Switches
AI Switch Operations, Administration, and Maintenance
Datakit Operations, Administration, and Maintenance
X.25 Packet Switching Concepts and Operations
T-Carrier Operations and Maintenance
Basic Telecommunications Concepts and Operations

Network Access
Frame Relay Operation, Implementation, and Maintenance
Network Troubleshooting with Protocol Analyzers Workshop
Computer Networking Operations and Maintenance

Network Support Systems
Hands-On UNIX for Systems Support Operations
Solaris UNIX Operating System Environment
UNIX Shell Script Essentials

Customer Premise Equipment
Cisco Systems Router Operations, Administration, and Maintenance
Cisco CCNA BootCamp Workshop
TCP/IP Operations, Administration, and Maintenance
Network Technology "BootCamp"
DCE Operations and Maintenance
Cross Technology "BootCamp" for IT Support

Project Management
Project Management Fundamentals and Operations